How to Order
Secure on-line ordering 24 hours a day 7 days a week

By Telephone 01355 222777
8.30am – 5.00pm Monday to Friday

By Email or Fax 
You can email or fax your requirements and contact details and someone will call you back.
Fax: 01355 222715

We Accept the Following Methods of Payment

  • Credit/debit card
  • PayPal
  • Cheque
  • BACS

Customer Service
We are happy to answer any questions you may have, please call us on 01355 222777

Conditions of Sale
Title of goods
Title of goods will not pass to the purchaser until they are paid in full.

All goods are sold at prices ruling at date of order. VAT is charged at the standard rate.

All returned items will require prior written agreement.
All goods should be returned no later than 14 days of receipt of order.
Correctly supplied goods may be subject to a handling charge of 10% of the total value of goods plus any carriage charges.

Any claims for shortages, damages or loss of goods must be advised in writing within 7 days of receipt of order.
Non-delivery must be advised in writing within 7 days of receipt of invoice.

All the information on our website is given in good faith. No liability can be assumed by Platinum Building Chemicals for any damages, loss, injury or patent infringement arising from its use.