Posted On By Danny Neill

Important COVID-19 Update & Winter Closure 2020/21

Important COVID-19 Update & Winter Closure 2020/21

Important COVID-19 Delivery Update

As of 16:00 on 21st December 2020, any orders placed by customers in Tier 4 Restricted Areas WILL NOT be delivered until at least after 7th of January 2021.

Following the news over the weekend that London, the South East and Wales have moved into Tier 4, our couriers have seen a significant increase in bookings for the Tier 4 affected postcodes.

Our Couriers have now made the decision to suspend all new bookings into Tier 4 areas with immediate effect.

This is to give the Nationwide APC Depots whom cover these areas more opportunity to deliver outstanding volume before Christmas.

This isn’t a decision our couriers have taken lightly, but one that is now unavoidable. We apologise for any inconvenience.

Platinum Chemicals Winter Closure 2020/21

Over the 2020 Christmas Holiday Period, Platinum Chemicals will be closed from Tuesday 22nd December at 2:00pm and will reopen on Tuesday 5th of January.

  • You can still place orders during this period but orders will not be despatched until Tuesday 5th of January.

  • Orders placed before 16:00 on Monday 21st December will be dispatched before we shut down.

Our couriers will still operate throughout the Christmas / New Year Period in Tier 1, 2 and 3 Areas Only, however we cannot guarantee deliveries will be made before Christmas Day if orders are placed on before 16:00 on Monday 21st of December.

This is primarily down to COVID Restrictions and the overwhelming volume of deliveries our couriers have to deal with at such a busy time of the year.

A Big Thank You From The Platinum Team

Throughout the Covid-19 Pandemic, we have thankfully remained able to operate and support our customers.

We’d like to thank all of our customers in turn for their support throughout what has been a very difficult period across the country and the world.

From our Platinum family to yours; have a peaceful festive period as we look forward to a bigger and better 2021.

Best Wishes,
Danny Neill
Operations Manager

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